FAQS


Screen Print Pricing

Pricing tables are shown on each product page in the tabs below the product imagery.

Prices include up to two screen prints of two colours each,

i.e. one on the chest and one on the back in blue and white. 

There is a small surplus charge for extra prints and colours.  

 

You can find the design print spec on each product page.

Please follow these guidelines for the best results.

 


How do I order?

***Minimum orders are 10 items per product.***

Choose your clothing style, sizes and quantities, then upload a design/ logo file and select

your preferred design position on the clothing – all on the product page.

If you would like a design position that is different to those available on the drop down,

please choose ‘Custom Position’ and we can discuss this in more detail with you once the

order has been placed. 

Once your order is placed, we will email you the artwork with your chosen design

positioning for sign off. 

We can also discuss any custom or optional secondary positioning at this point.

We will notify you by email when your order is ready to be shipped.

 


Invoice payment terms

You will have the option to request an invoice at checkout. Once you place your order you

will receive an order confirmation email, then the invoice and payment terms separately.

 


Can different sizes, styles or colours of garments be made?

For orders over 300 pieces, we can occasionally make alternative sizes, colours and styles.

Please drop us an email at info@certifiedbykto.com and we will do our best to help!

 


Shipping

We offer FREE UK DELIVERY

(All non-UK orders have a delivery flat rate of £15)

 

Currently all sweatshirt and hoodie orders are a 3 week delivery.

T-shirt orders have the option of either a 3 week delivery,

or a discounted 8 week delivery when you choose a larger order.

You can find the delivery information on each product page.

 

For orders outside the UK, an additional week will usually be required for shipping.

 


Returns

Unfortunately, we cannot accept returns as each item is printed with a bespoke design unique to each customer.

In the unlikely event the item is faulty, returns will be accepted.

For any queries regarding returns please contact us at: info@certifiedbykto.com